Build Better Products
Nobody wants to build a bad product. Many of the worst products in the world took an enormous amount of time, energy, and money to create. People cared about those products. They worried and argued and...
View ArticleWhose Job is User Research? An Interview with Jeff Gothelf
While doing research for the upcoming PM+UX Conference, several respondents requested guidance around how user research should managed. In fact, it was the most common write-in answer on our survey,...
View ArticleWhose Job is User Research? An Interview with Tomer Sharon
This is part 2 in the series Whose Job is User Research. As part of my ongoing series of posts where I try to get to the bottom of who owns user research, I reached out to Tomer Sharon, former Sr. User...
View ArticleClik here to view.
Product Teams – Who Does What?
When we started talking about putting on the PM + UX Conference, the first thing we asked was, “What sorts of things should we talk about?” Since the folks at Rosenfeld Media are, not surprisingly,...
View ArticleWhose Job is User Research? An Interview with Steve Portigal
This is part 3 in the series Whose Job is User Research. Those of us who conduct user research as part of our jobs have made pretty big gains in recent years. I watched my first usability test in 1995...
View ArticleClik here to view.
Whose Job is User Research? An Interview with Celia Hodent
Celia Hodent, Director of User Experience, Epic Games This is part 4 in the series Whose Job is User Research. In this series I’ve been gathering perspectives from experts who develop different types...
View ArticleClik here to view.
Analyzing the Research Behind User Research
Without user research, you risk designing ideas that users don’t want. Let’s be honest: many organizations don’t know how to successfully do user research. Too often research gets treated like an item...
View Article20 User Research Questions Answered by Laura Klein & Steve Krug
I recently got to interview Steve Krug, author of Don’t Make Me Think and Rocket Surgery Made Easy, as the lunchtime entertainment during the User Research for Everyone conference. I always enjoy...
View Article